Effective Date: February 25, 2025
We understand that plans can change, and we strive to make the cancellation process as simple as possible. If you wish to cancel your order, please refer to the following guidelines:
You may cancel your order free of charge if the cancellation request is made before the order has been processed and shipped.
Once your order has been dispatched or delivered, cancellations will no longer be accepted unless there is an issue with the product (e.g., damaged or incorrect item).
To cancel your order, please contact our customer support team as soon as possible at support@a2zee.online. Provide your order number and cancellation request.
If your order is cancelled before shipment, you will receive a full refund via your original payment method. If your order has already been dispatched, you may need to follow our Refund Policy for any potential reimbursement.
